Shipping FAQ2020-06-29T23:51:33+00:00

Ferndale Market Shipping FAQ

Ferndale Market Shipping FAQ

Shipping Questions & Answers:

What should I do when I receive my order?2020-06-27T18:07:31+00:00

We ship all orders with an ice pack and product should arrive cold to the touch. 

If you’ve ordered any raw turkey products, such as ground turkey or turkey tenderloins, we recommend freezing them until you are ready to cook them. 

Our smoked products are suitable unopened in your fridge for 30 days.

When will I receive my order?2020-09-23T18:00:57+00:00

We ship orders once a week. Orders shipped to the Upper Midwest via Spee-Dee Delivery will arrive on Wednesday. All other orders will be shipped via UPS and arrive on Thursday.

Orders placed by noon CT on Monday will be delivered the same week.

Can I substitute products in a box?2020-06-27T18:04:59+00:00

We are unable to offer substitutions at this time.

What products do you ship?2020-09-23T17:55:59+00:00

Our shippable turkey boxes include a variety of our most popular items – from ground turkey to ready-to-eat smoked sausages – from free-range, antibiotic-free turkey from our third-generation farm. Visit our Shipping page to see details.

Where do you ship?2020-09-23T18:00:10+00:00

We ship throughout the Upper Midwest using Spee-Dee Delivery (Spee-Dee delivery zone), and UPS elsewhere.

If you have additional questions about our products, we invite you to visit our Turkey Products FAQ.