Ferndale Market Shipping FAQ
Ferndale Market Shipping FAQ
Shipping Questions & Answers:
Absolutely! When you are on the checkout page, select the box indicating that your order is a gift and include a message to the recipient.
We ship all perishable orders with ice packs and products should arrive cold to the touch.
If you’ve ordered any raw turkey products, such as a whole turkey, we recommend freezing them until you are ready to cook them.
Our smoked products are suitable unopened in your fridge for 30 days.
Orders are shipped once a week. You will receive a shipping confirmation email once your order ships.
Due to box weight and shipping logistics, we are unable to offer substitutions at this time.
We have added the cost of shipping into your order, which includes our costs for shipping materials, ice packs, and expedited shipping.
We ship to the 48 contiguous states in the USA.
Do you have additional questions that we haven’t answered? Please reach out to [email protected].
If you have additional questions about our products, we invite you to visit our Turkey Products FAQ.