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FAQs Archive | Ferndale Market

Can I send a gift box?

Absolutely! When you are on the checkout page, select the box indicating that your order is a gift and include a message to the recipient.

admin20192021-07-01T17:35:03+00:00

What should I do when I receive my order?

We ship all orders with an ice pack and product should arrive cold to the touch. If you’ve ordered any raw turkey products, such as ground turkey or turkey tenderloins, we recommend freezing them until you are ready to cook them. Our smoked products are suitable unopened in your fridge for 30 days.

John Peterson2021-07-01T17:32:07+00:00

When will I receive my order?

We ship orders once a week with deliveries on Thursday. Orders placed by noon CT on Monday will be delivered on Thursday the same week. Orders placed after noon CT on Monday will be delivered on Thursday the following week.

John Peterson2021-07-01T17:31:46+00:00

Can I substitute products in a box?

We are unable to offer substitutions at this time.

John Peterson2021-07-01T17:31:06+00:00

How much does shipping cost?

Our shippable turkey boxes include a variety of our most popular items – from ground turkey to ready-to-eat smoked sausages – from free-range, antibiotic-free turkey from our third-generation farm.

John Peterson2021-07-01T17:23:58+00:00

Where do you ship?

We ship our turkey boxes throughout the Upper Midwest using Spee-Dee Delivery. Outside the Upper Midwest we ship our free range turkey via UPS.

John Peterson2021-07-01T17:20:39+00:00

I can’t make it to Ferndale Market. Where can I find Ferndale Market turkey products near me?

Our turkey locator will help you find our turkey products near you. If you would like your local retailer to carry a specific Ferndale Market product, please request it at their meat department. Thank you for sourcing our turkey!

John Peterson2019-09-02T19:42:13+00:00

How to I preorder a turkey at your retail partner near me?

Each retailer organizes their Thanksgiving Preorders differently so we recommend calling them directly or visiting their website to find out how to reserve your Ferndale Market Thanksgiving turkey. Find your closest retailer with our online locator.

John Peterson2019-09-12T13:53:30+00:00

Do you carry fresh turkeys year-round?

We only carry fresh whole turkeys at our on-farm store around Thanksgiving. However, we always have frozen whole turkeys available year-round and are happy to thaw for pickup. To have a frozen turkey thawed for you, please call 507-263-4556 ext 1 or email [email protected]ferndalemarketonline.com.

John Peterson2019-09-02T19:42:24+00:00

How do I reserve a fresh turkey for pickup at Ferndale Market?

Visit our Thanksgiving Turkey page to find our Market's fresh turkey preorder form. You can also call us at 507-263-4556 ext 1.

John Peterson2019-09-02T19:40:21+00:00